1. Information Collected
a. User Input Data: We collect and process user input data, including lifestyle, family, employment, and education details, to provide matchmaking services.
b. Images and Videos: Users may upload images and videos to their profiles, which are used for matchmaking purposes.
2. Use of Information

a. Matchmaking: User data is used to generate curated partner suggestions based on the 15 input categories.
b. Profile Display: User images and videos may be displayed to other users for matchmaking purposes.
3. Data Security
a. Data Retention: User data will be retained for a period of one year beyond the subscription timelines. After this period, the data will be securely deleted.
b. Security Measures: We implement industry-standard security measures to protect user data, including regular security audits, restricted access, and strong password policies.
4. Data Consent
a. User Consent: We obtain your consent for data processing during the onboarding process. Your consent can be provided electronically, such as through a checkbox or a pop-up message during registration.
5. User Verification
We will verify user-provided information through LinkedIn searches and direct user inquiries.
6. Reporting and Support
Users can report privacy and security concerns by contacting the company through email or a designated support channel.
7. Compliance with Local Laws
We are committed to compliance with all relevant Indian laws and regulations and will reflect them in our Terms and Conditions and Privacy Policy.
8. Data Access
Users can access and view their profile and associated data through the app.
9. Data Portability
Users will have the automatically get a copy of the responses given as part of the onboarding process.
10. Age Verification
Users will be verified in person/virtual to ensure they meet the minimum age requirement.
11. Notification of Policy Changes
Users will be notified of changes to our Privacy Policy from time to time via email and will have the option to consent to these changes. Upon a user’s refusal to consent to the updated Privacy Policy.
12. Data Breach Response
In the event of a data breach, we will notify affected users through email and report the breach to relevant authorities as required by Indian law.
13. Geolocation Data

We do not collect geolocation data of our users.
14. Inactive Accounts
Accounts that have been inactive for a period of 1 year or more may be deactivated by us. Inactive accounts may be reactivated through promotional offers.
15. Advertising
If we intend to use user data for advertising purposes, we will obtain explicit consent from users during the onboarding or service processes
16. Usage Information
Using the services generates data about your activity on our services, for instance how you use them (for example, when you logged in, features you’ve been using, actions taken, information shown to you, referring webpages address and ads that you
interacted with) and your interactions with other users (for example, users you connect and interact with, and when you matched and exchanged messages with them).
17. Device Information
We collect information from and about the device(s) you use to access our services, including hardware and software information such as IP address, device ID and type, apps settings and characteristics, app crashes, advertising IDs (which are randomly generated numbers that you can reset by going into your device’ settings and, in some cases, disable entirely), and identifiers associated with cookies or other technologies that may uniquely identify a device or browser.
18. Information collected by cookies and similar technologies:
We use and may allow others to use cookies and similar technologies (for example, web beacons, pixels and SDKs) to recognize you and/or your device(s). You may read our Cookie Policy for more information on why we use them and how you can better
control their use. Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a “Do Not Track” (“DNT”) feature that tells a website that a user does not want to have his or her online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many businesses, including SoulSync, do not currently respond to DNT
signals.